Pro

Contact

Use this page for product support, bug reports, privacy questions, and partnership inquiries related to AudioCutter.

Email

For support and privacy questions, email [email protected].

Please do not attach private audio or video files. If you are reporting a bug, include the browser name, tool name, output format, and a short description of what happened.

Feedback inside the tools

Each tool page includes a feedback button for quick bug reports and feature suggestions. Feedback messages help us identify broken formats, confusing controls, and missing workflow options.

Pro purchases

Your AudioCutter Pro key arrives by email from [email protected] right after payment. Lost the email? Get your key again with the address you paid with.

For a question about a payment or a key, reply to that email or write to [email protected] from the address you paid with. A person reads every message.

Refunds: a double charge is always refunded, and so is a key that never worked and that we couldn’t fix, if you write within 14 days of buying. Because the key is delivered right away, you confirm at checkout that the 14-day right of withdrawal then ends. Details: Terms and refunds.

Publisher information

AudioCutter is an Axleno product. The service is designed for private, client-side audio processing and lightweight creator workflows.